Downloading SBC software from PLDS

Last Updated : Dec 19, 2025 |

Procedure

  1. Log in to the PLDS portal using your authorized credentials.
  2. Search for the SBC server image files using the following PLDS Download IDs:

    PLDS Download ID

    File Name

    Product Description

    SBCE0000376

    sbce-10.2.1.0-101-24795.qcow2

    Avaya SBC deployment options are the following:

    • All in one Element Management System (EMS) and SBC on same Virtual Machine (VM)

    • Standalone EMS

    • Supports up to 24 SBC or 12 pair SBC

      • HA EMS

    • Standalone SBC

      • Up to 24 SBC controlled by 1 EMS

    • HA SBC

      • Up to 12 pair SBC controlled by EMS
  3. Download the .tarball.zip files to your local machine.
  4. Extract the downloaded .zip files to retrieve the .ova files.
  5. Convert the .ova files to qcow2 format.

Next Steps

  • Download the SBC 10.2.1 qcow2 file from PLDS to your local machine using the provided PLDS Download IDs.

  • For new installations or upgrades, download Avaya SBC EMS before downloading Avaya SBC SBCs.