Troubleshooting Call Route Test failure

Last Updated : May 05, 2016 |
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Test failures can be due to the following reasons:
  1. Failure to connect to a Session Manager to administer the test. System displays the following message:
    The following errors have occurred: Failed to retrieve output from <Session Manager Name> — cannot connect to server.
    This error means that the Session Manager could not be accessed from System Manager. Check the Session Manager server and the administration details.
  2. Failure to route the test INVITE.
    Verify the administration associated with the Calling Party and Called Party URIs.