The following are hints and recommendations for troubleshooting Session Manager alarms and problems.
Automatic alarm clearing is not available for releases earlier than Session Manager 7.0.
Currently, you can only view automatic alarm clear events on the Log Viewer page. You cannot view the automatic alarm clear events on the Alarms page.
Become familiar with the following topics:
Alarming
Log files
SNMP Support for Session Manager
Alarm and Log Event IDs
Become familiar with the System Manager alarming configuration of managed elements on the Services/Inventory/Manage Serviceability Agents pages:
SNMPv3 User Profile Set user profiles for SNMPv3 traps/informs.
SNMP Target Profiles Create / modify profiles for System Manager, customer NMS, SAL gateway, test trap receivers, and so on.
Serviceability Agents Activate the agents of managed elements, manage target profiles for each agent, assign / remove SNMPv3 profiles for sending V3 traps/informs.
Become familiar with System Manager Alarms and Log Events displays:
Services > Events > Alarms page Use filters to search specific information such as alarm state, host, Event ID, and NotificationOID.
Services > Events > Logs > Log Viewer page Use filters to search specific information such as host, Severity, Product Type, and Event ID.
