Session Manager fails to invoke Dial Plan Transparency

Last Updated : Oct 09, 2020 |
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Condition

When the Session Manager to Branch Session Manager link is down, Session Manager does not invoke Dial Plan Transparency (DPT) effectively.

Cause

  • DPT is not enabled for the location.
  • Routing policies and dial patterns are not assigned to the SIP entities.

Solution

  1. On the System Manager web console, click ElementsRoutingLocations and verify that DPT is enabled.
  2. On the System Manager web console, click ElementsRoutingRouting Policies and verify that a routing policy and dial pattern is configured.