Using the CLI to shut down or reboot the server

Last Updated : Nov 26, 2021 |
If you experience problems accessing System Manager, use the CLI to shut down or reboot that particular Session Manager using the following procedure:
Prolog information
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  1. Log in to the Session Manager using the customer login.
  2. Enter one of the following commands:
    • shutdownSM (to shut down the server)
    • rebootSM (to reboot the server)
  3. If Session Manager is shut down, the confirmation screen warns that onsite personnel must restart the system.
    ADDITIONAL INFORMATION:
    Other:
    If encryption is enabled, it may be necessary to enter the encryption passphrase from the VMware console.