Auto answer

Last Updated : Oct 10, 2018 |

This feature enables interactions to be automatically answered.

Administrators can configure the auto answer feature on the agent or the station for interactions to be auto answered. The feature enabled for the agent overrides the station setting.

For more information about how an agent logs in when Auto answer is enabled, see Deploying Avaya Workspaces for Avaya Experience Platform® On-Prem.