Listening to Your Messages

Last Updated : Mar 13, 2019 |

About this task

When you logged into your mailbox, you hear an announcement to tell you how many new voicemail messages you have, if any. The first of these is then played to you.

  • Once you have heard a new message, it is marked as ‘old’ and automatically deleted unless you mark it as saved.

Procedure

  1. Login to your mailbox. See Logging In.
  2. The mailbox announces the number of new messages and starts playing the first new message:

    • To switch to old messages: Press 1.

    • To switch to saved messages: Press 2.

  3. Whilst a message is playing, you can use the following controls:

    • To delete the message: Press 4. See Deleting Messages.

    • To save the message: Press 5. See Saving a Message.

    • To forward the message: Press 6. See Forwarding Messages.

    • To repeat the last message: Press 7.

    • To skip the message: Press 9.

    • To call back the sender (if internal): Press **.

    • To fast forward: Press #.

    • To rewind: Press *.

    • To pause: Press 0.

    • To restart: Press *.

Related information
Listening to Messages