Changing the Mailbox Greeting

Last Updated : Nov 08, 2018 |

About this task

You can change the mailbox greeting if required. If you choose to offer callers to your mailbox any transfer options to covering numbers, you must record a greeting message that explains the available transfer options.

Procedure

  1. Login to your mailbox. See Logging In.
  2. Press 3 for greeting messages.
  3. Press 2 to record a new greeting.
    1. After the tone, start recording the new greeting. The greeting must be at least 3 seconds long.
    2. Press 2 to finish recording.
  4. Press 1 to hear the new greeting.
  5. To re-record the greeting, press 2 again and repeat the process above.
  6. To save the new greeting, press 3.
  7. To return to the previous menu, press 8.