Visual Voice Controls

Last Updated : Nov 08, 2018 |

The arrangement of options on the screen varies depending on the phone type and display size.

Label

Description

Listen

Access your own voicemail mailbox and see the number of different types of messages. Select one of the options to access those messages and use the options below:

  • Play: Play the message.

    • To select the next message or previous message, use the phone’s up and down cursor keys.

    • To fast forward or rewind the current playing message by 5 seconds, use the phone’s left and right cursor keys.

  • Pause: Pause the message playback.

  • Delete: Delete the message.

  • Call : Call the message sender if a caller ID is available.

  • Copy: Copy the message to another mailbox. When pressed, a number of additional options are displayed.

  • Save: Mark the message as saved.

Message

Record and send a voicemail message to another mailbox or mailboxes.

Greeting

Change the main greeting used for callers to your mailbox. If no greeting has been recorded then the default system mailbox greeting is used.

Email

This option appears if you have been configured with an email address. You can see and change the current voicemail email mode being used for new messages received by your voicemail mailbox. Use Change to change the selected mode. Press Done when the required mode is displayed. The modes are:

  • Email Mode Off: Voicemail email is not used.

  • Email Mode Copy: Copy new voice messages to your email address, leaving the original message in the mailbox.

  • Email Mode Fwd: Forward new voice messages to your email address, deleting the original message from the mailbox.

  • Email Mode Alert: Send an alert email message to your email address, leaving the message in the mailbox.

Password

Change the voicemail mailbox password. To do this requires entry of your existing password.

Voicemail

Switch voicemail coverage on/off. When off, you system does not redirect unanswered calls to your mailbox.