Documentation

Last Updated : Sep 08, 2023 |
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You can find Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect) documentation at https://documentation.avaya.com. Videos are also available. This section lists a few key related documentation resources.
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Overview
Avaya Experience Platform™ Public Cloud Solution Description
Get an overview of Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect). You can find information about features and capabilities, interoperability, performance specifications, security, and licensing requirements.
  • All users
  • Sales engineers
  • Business partners
Administering
Administering Avaya Experience Platform™ Public Cloud
Perform general administration of Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect). This document describes the tasks you can perform in Application Center Administration.
  • Account administrators
  • Supervisors
Using
Using Avaya Workspaces for Avaya Experience Platform™ (On-Prem + Connect)
Use the features and capabilities of Avaya Workspaces for Avaya Experience Platform™ (On-Prem + Connect). This is a general user guide.
  • Agents
  • Supervisors
Using Avaya Workspaces for CRM with Avaya Experience Platform™ (On-Prem + Connect)
Use the Avaya Workspaces for CRM application with Avaya Experience Platform™ (On-Prem + Connect). This document is intended for Salesforce CRM integration users.
  • Agents
  • Supervisors