Making a call to a Microsoft Teams contact

Last Updated : Jun 21, 2023 |
Prolog information
You can make a direct call to a Microsoft Teams contact from all tabs of the Corporate Contacts widget. If the contact has multiple numbers configured, you can select a number to call.
  1. On the Users tab, search for the contact or locate it in the Favorites list.
    ADDITIONAL INFORMATION:
    You can also search for the contact on the Groups or Chats tab.
  2. Do one of the following:
    • Сlick the Call icon: To call the contact's default number.
    • Click the Three Dots icon: To select the number to call.
      On the Users and Groups tabs, the options to call the contact and select a number are next to the contact name. On the Chats tab, the options are at the top of the chat pane.
    STEP RESULT:
    Avaya Workspaces initiates a call with the Microsoft Teams contact.
  3. To end the call, click the End Interaction icon.