Dial plan specification

Last Updated : Apr 23, 2018 |

With the dial plan feature, you can use up to 16 digits for extension dialing. Use Uniform Dial Plan (UDP) to create a common dial plan for servers across multiple locations. The UDP feature scales up extension dialing to 18 digits.

Note:

Basic Call Management System Reporting Desktop (BCMSRD) 2.4 does not support more than 13 digits.

Announcements or music sources that require dial plan assignment are limited to 3 to 7 digits to be compatible with the entry limit for the call vectoring announcement.

Define the following dial plan information for each type of call:

  • Attendant.

  • Automatic Alternate Routing (AAR).

  • Automatic Route Selection (ARS).

  • Dial Access Codes (DACs) that include Feature Access Codes (FACs) and Trunk Access Codes (TACs).

  • Extensions.

    Note:

    EAS agent login IDs and VDN extensions can range only from 3 to 16 digits.

  • Prefixed extensions.

Administer the dial plan on the following screens:

  • Dial Plan Analysis Table

  • Dial Plan Parameters

  • Location Parameters

  • Uniform Dial Plan Table

  • Station

For more information about dial plan administration, interactions, and considerations, see Avaya Aura® Communication Manager Feature Description and Implementation on the Avaya Support website at http://support.avaya.com.