Avaya Aura Communication Manager Screen Reference

Maximum Time Agent in ACW before Logout (sec.)

Last Updated : Jun 12, 2014 |

Prolog information

Metadata

Keywords:

Available only for Call Center Release 3.0 or later and if Expert Agent Selection (EAS) is enabled for the system.

Valid Entry	Usage
30 to 9999	A system-wide maximum time an agent can be in After Call Work (ACW). When this timer expires, the agent is logged out.
blank	There is no time-out. This is the default.

Send Feedback