Communication Manager upgrades from System Manager

Last Updated : Oct 27, 2023 |
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Upgrade Management in Solution Deployment Manager is a centralized upgrade solution of System Manager, provides an automatic upgrade of Avaya Aura® applications. You can upgrade Communication Manager, Session Manager, and Branch Session Manager directly to Release 10.2.x from a single view. Communication Manager includes associated devices, such as Gateways, and media modules. The centralized upgrade process minimizes repetitive tasks and reduces the error rate.
Important:
Ensure that upgrade or update of host should not be simultaneously run with upgrade and updates of application. You can check the Job status on the HomeServicesSolution Deployment ManagerUpgrade Jobs Status page. Any scheduled, pending, or running jobs for host must be completed before performing upgrade or update operations on host.
With Upgrade Management, you can perform the following:
  1. Refresh elements: To get the current state or data such as current version of the Avaya Aura® application. For example, for Communication Manager, gateways and media modules.
  2. Analyze software: To analyze whether the elements and components are on the latest release and to identify whether a new software is available for the inventory that you collected.
    Note:
    In Geographic Redundancy configured System Manager, if Communication Manager or LSP has the Unknown status in the Managed By column on the InventoryManage Elements page, then you cannot perform the analyze operation. To change the Unknown status in the Managed By column to either Primary or Secondary depending upon from which system this action is performed, select the entry on the InventoryManage Elements page, and click More ActionsManage.
  3. Download files: To download files that are required for upgrading applications.
    You can download a new release from Avaya PLDS to the software file library and use the release to upgrade the device software.
  4. Preupgrade check: To ensure that conditions for successful upgrade are met. For example, checks whether:
    • The new release supports the hardware
    • The RAID battery is sufficient
    • The bandwidth is sufficient
      Note:
      You must have the minimum network speed of 2Mbps with up to 100ms delay (WAN).
    • The files are downloaded
  5. Upgrade applications: To upgrade Avaya Aura® applications to Release 10.2.x.
  6. Install patches: To install the software patches, service packs, and feature pack, if applicable.

Upgrade automation level

  • The upgrade of Communication Manager, Session Manager, and Branch Session Manager to Release 10.2.x is automated. The upgrade process includes creating a backup, deploying OVA, upgrading, installing software patches, feature packs, or service packs, and restoring the backup.
  • Upgrade of all other Avaya Aura® applications that Solution Deployment Manager supports can automatically deploy OVA files.

Upgrade job capacity

System Manager Solution Deployment Manager supports simultaneous upgrades or updates of Avaya Aura® applications. Solution Deployment Manager supports the following upgrade capacity:
  • 5 upgrade or update job groups: Multiple applications combined together in an upgrade or update job is considered a group.
  • 20 applications in a job group: Maximum applications that can be combined in an upgrade or update job group is 20. You can combine any application type for upgrade in a group.
The capacity also includes applications that are in the paused state. If five upgrade job groups are running or are in a paused state, you cannot upgrade the sixth group.