Upgrading Communication Manager to Release 10.2.x on Software-only environment using System Manager Solution Deployment Manager

Last Updated : Jul 01, 2024 |
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Use this procedure to upgrade the Communication Manager from any earlier releases to Release 10.2.x on Software-only environment using System Manager Solution Deployment Manager.
Before you begin
Ensure that you install the Red Hat Linux Version RHEL 8.4 or RHEL 8.10 on the target host. For more information, see the Deploying Avaya Aura® Communication Manager in Software-Only and Infrastructure as a Service Environments document.
  1. On the System Manager web console, click ServicesSolution Deployment Manager.
  2. On the navigation pane, click Application Management.
  3. Add the host on which the old Communication Manager system is located.
  4. Select the added host on the Application Management Tree, and select the Communication Manager application or any other element available on that host.
  5. To establish trust, click More ActionsRe-establish Connection.
    ADDITIONAL INFORMATION:
    Note:
    If there are multiple elements available on the host, you must repeat this step to establish trust for each of these elements.
    ADDITIONAL INFORMATION:
    For more information, see Re-establishing trust for Solution Deployment Manager elements.
  6. On the navigation bar, click Upgrade Management.
  7. Select the element(s) that you want to upgrade and perform the following steps:
    1. Click Pre-upgrade ActionsRefresh Element(s) and click Schedule.
    2. Click Pre-upgrade ActionsAnalyze and click Schedule.
    3. Click Pre-upgrade ActionsPre-upgrade Check.
    4. On the Pre-upgrade Configuration page, select Target Platform as Software Only and select the Upgrade Source where the application source file is located.
      ADDITIONAL INFORMATION:
      Note:
      If you upgrade to a different box, select the relevant option available under New Target Platform.
  8. Select the elements to upgrade and click Upgrade ActionsUpgrade/Update.
  9. On the Upgrade Configuration page, click Edit next to the element to upgrade.
  10. On the Edit Upgrade Configuration page, configure the following options:
    ADDITIONAL INFORMATION:
    • Select ESXI/AVP host/Platform as Software only.
    • Select New Target ESXI/AVP host/Platform if you upgrade to a different box.
    • Select Upgrade Source, which is the location where the application source file is located.
    • Select Upgrade To.
    • Select Service/Feature Pack for auto-install after upgrade/migration and provide the Release 10.2.x patch file.
    • Enter details of Existing Administrative User and Existing Administrative Password and click Pre-populate Data.
    • Configure Enhanced Access Security Gateway (EASG).
    • Enter details of CM Privileged Administrator User Login and CM Privileged Administrator User Password and click Pre-populate Data.
    • Select the Enable Customer Root Account for this Application check box.
    • Select Flexi Footprint, Datastore, and End User License Agreement.
    • Click Save.
  11. Click Upgrade.
    STEP RESULT:
    The Upgrade Job Details page appears.
  12. On the Upgrade Job Details page, when the system displays the notification to install the platform/ host, configure the RHEL RPM on the target Communication Manager.
  13. On the navigation pane, click Application Management.
  14. Add the host on which the new Communication Manager system should be located. If you upgrade to the same box, then do not add the host.
  15. On the Add Platform page, enter the User Name and Password and select the Platform Type as OS.
  16. Click Save.
  17. On the navigation bar, click Upgrade Management.
  18. Select the elements to upgrade and click Upgrade ActionsResume.
  19. On the Resume Configuration page, select Target Platform, Upgrade Source, Upgrade/Update To.
  20. Click Edit Credential and provide the required credentials.
  21. Click Done and Schedule.