Device Enrollment Services provides a mechanism for Avaya endpoints to be securely authenticated and redirected to the file server. By simplifying and automating the discovery of the provisioning server, Device Enrollment Services reduces the costs involved in deploying an out-of-the-box device.

Use the Device Enrollment Services web portal to set up and manage devices, profiles, and other settings. The device manufacturer starts the process by entering device details, such as certificate information, MAC addresses, and serial numbers. The details are imported to the Device Enrollment Services server through a file, which enables the device to authenticate with Device Enrollment Services.

The service provider or enterprise administrator can then log in to Device Enrollment Services to configure customer information and provisioning settings. When the end user, or administrator, connects their device to the network, the device establishes a secure connection to Device Enrollment Services. Device Enrollment Services provides the device with information the file server address and optionally new firmware and configuration data.