The following table lists the tasks you perform to enable device enrollment in the Device Enrollment Services web portal:
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Task
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Role you need to perform this task
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Related section
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Log in to Device Enrollment Services.
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All users
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Create a profile.
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Service provider, reseller, or customer
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Create a customer account and customer site and associate it with the appropriate profile.
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Service provider, reseller, or customer
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Import devices.
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Manufacturer
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Enroll devices with or without an enrollment code. Enrollment without an enrollment code is called zero-touch provisioning.
For enrollment with an enrollment code, you can use an 8-digit or 12-digit enrollment code. If the device user enters the wrong enrollment code more than three times, then the device will be deactivated. You must reactivate the device before it can be enrolled.
For zero-touch provisioning, you must:
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Claim devices
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Associate the devices with a customer site.
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Activate the devices for enrollment.
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Service provider, reseller, or customer
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For zero-touch provisioning, see:
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-
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For information about how devices interact with Device Enrollment Services, see the following documents:
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For Avaya Vantage™: “Avaya Vantage™ deployment through Device Enrollment Services” in Installing and Administering Avaya Vantage™ in an Avaya Aura® or IP Office Environment and Installing and Administering Avaya Vantage™ in an Open SIP Environment.
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For the Avaya J100 Series IP Phones: The sections under “Phone installation” in Installing and Administering Avaya J100 Series SIP IP Phones in Avaya Aura®.
