Provisioning URLs

The provisioning URL provides the path to the directory where the device settings file is located. All successfully enrolled devices are redirected to the provisioning URL.

Re-provisioning devices

The device administrator can use the Settings menu on the device to perform Device Enrollment Services discovery.

HTTPS provisioning URL

The device can read or parse an HTTPS-based provisioning URL. A certificate is required to provide a secure connection for non-public FQDNs on provisioning servers that use the secure HTTPS protocol. For more information, see Provisioning server setup.

Firmware upgrade

Devices support redirection to the firmware upgrade URL if the software version for the device is not the latest version.

HTTP provisioning URL

The device can read or parse an HTTP-based provisioning URL.

Provisioning URL with IP address

The provisioning URL can use an IP address. Devices can read or parse a provisioning URL based on an IP address.

Certificate with provisioning URL

During the device enrollment process, the device provisions the root CA certificate sent by Device Enrollment Services.

8–digit or 12-digit numeric enrollment codes

If the device is not claimed, associated with a customer site, and activated on Device Enrollment Services, then it prompts for a numeric enrollment code. For more information, see Generating an 8–digit or 12-digit numeric enrollment code.

Re-trigger provisioning after firmware upgrade

After the firmware is upgraded, the device performs Device Enrollment Services discovery again.

Device group ID

During enrollment, the device configuration is based on the phone group number defined in the profile on Device Enrollment Services.

Avaya issued certificates

A Public Key Infrastructure (PKI) identify certificate is used to establish a secure connection between the device and the management server. The phone receives the certificate from Device Enrollment Services.

Provisioning enrollment code

A 12-digit provisioning enrollment code contains the 8-digit account ID and a 4 digit PIN that you create. For more information, see 12–digit provisioning enrollment code.

Firmware manager tool

A customer can turn off the firmware upgrade for a specific device model, upgrade a device to its latest firmware version, or select any firmware version from the previous firmware versions.

Avaya Aura X for Avaya Cloud Office (ACO) support

Supported Avaya Aura X for Avaya Cloud Office (ACO) phone models device information can be uploaded and synchronized with the ACO system.

Device Enrollment Services as Provisioning Server

The device can read or parse Device Enrollment Services as an HTTPS-based provisioning URL to redirect and obtain settings files only from Device Enrollment Services server.