Device Enrollment Services account types

Last Updated : Jul 07, 2021 |
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An account represents a customer or a company involved in the device enrollment process. The basic account types for Device Enrollment Services are:
  • Service provider
  • Reseller
  • Customer

Service provider account

This account is for the company that provides communication services and supplies equipment to resellers or customers. A service provider administrator can:
  • Create reseller accounts.
  • Create customer accounts.
  • Add customer sites and profiles.
  • Enable or disable reseller and customer accounts.
  • Perform site management and generate enrollment codes.
  • Activate or deactivate devices.
  • Claim or release devices.

Reseller account

This account is for the company that supplies communication equipment to customers. A reseller administrator has almost the same privileges as a service provider. A reseller can:
  • Create, enable, and disable customer accounts.
  • Add customer sites and profiles.
  • Perform site management and generate enrollment codes.
  • Activate or deactivate devices.
  • Claim or release devices.
A reseller administrator cannot create a reseller account.

Customer account

This account represents customer sites where devices are enrolled. A customer can:
  • Edit their own account.
  • Add customer sites and profiles.
  • Perform site management and generate enrollment codes for their own customer sites.
  • Associate devices with their own profiles and sites.
  • Activate or deactivate devices.
  • Claim or release devices.
Related links
Device Enrollment Services overview