The telephone system supports a number of different ways in which you can redirect your calls. The main methods are:

• Follow Me – Temporarily redirect all your calls to another phone shared with that phone's normal user. This function can be used in two ways:

  • Follow Me To – Set the follow me destination from your own phone.

  • Follow Me Here – Set the follow me destination from the phone that you want to use.

• Forward – Forward calls to an internal or external number.

  • Forward on Busy – Forward calls when you have reached the limit of the number of calls that the phone can present to you.

  • Forward on No Answer – Forward calls if they have rung unanswered at your phone.

  • Forward Unconditional – Immediately forward calls. Forwarding to voicemail can be selected as an option.

• Do Not Disturb – Redirect all calls to voicemail, if available. Otherwise, calls are redirected to a busy tone.

  • Do not disturb exception numbers can be used to allow calls from specific numbers to ignore do not disturb.

• Twinning – Twinning is a process whereby your calls ring on other phones than your own. Twinning is only available if configured by your system administrator. The system supports several twinning methods:

  • Internal Twinning – Ring on your extension and on another internal extension.

  • Mobile Twinning – Ring on your extension and an external number.

  • Fallback Twinning – Ring on an external number when the system cannot detect a connection to your normal phone.

1. Configured by your system administrator.