The functions performed by the buttons just below the display change dynamically. Each buttons current function is shown by the label (if any) above it on the display.
Note that the soft keys only relate to the call represented by the currently highlighted call. That does not necessarily have to be the connected call.
You can use the up and down cursor keys to change which call is currently highlighted and has its call details displayed without interrupting the connected call. This allows you to access the soft key options for that other call
The following are some of the common soft key options. Note that some soft key options are only be available if enabled by your system administrator.
Label |
Function |
Account |
Enter an account code to associate with the call. |
Answer |
Answer a page call, turning it into a normal call. |
CallBack |
Set an automatic callback on the user that you have called but who has not answered. When they next end a call, the telephone system will call you and when answered, will automatically make a call to the user. |
Connect |
Take a call off hold. |
Dir |
Access the directory in order to select a number by name rather than dialing it. The type of names available in the directory is adjusted to match those suitable for use by the feature. |
Ignore |
Silence the ringer for the current alerting call. The call will continue alerting until either answered, it goes to voicemail, or the caller abandons the call. |
Pickup |
Answer the call that is held or alerting another user. |
ToVM |
Send an alerting call to your voicemail. |
