Call Appearance Buttons

Last Updated : Nov 11, 2021 |

Call appearance buttons are used to display calls to and from your phone. By having several call appearance buttons, you are able to answer and make several calls, switch between calls, and perform other actions.

When all your call appearance buttons are in use, any further calls to your number follow your 'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available).

By default a=, b= and so on is displayed. This can be replaced by another label if required.

When the user is not connected to a call, the button indicated as selected is the button that will be used if the user goes off hook without pressing an appearance button. When a user is connected to a call, that call is the selected button.

Red

Green

Name

Description

Off

Off

Idle

The call appearance is not in use and is not currently selected.

On

Off

Idle+Selected

As above but this is the current selected button that will be used if you go off hook.

Off

Flash

Alerting

Alerting for an incoming call, accompanied by ringing. If already on a call, only a single ring is given.

On

Flash

Alerting+Selected

As above but this is the current selected button that answered if you go off hook..

On

On

In Use Here

You have a currently connected call or are dialing.

Off

On

In Use Elsewhere

The call appearance button is in use on a bridged appearance.

Off

Fast Flash

On Hold Here

You have put a call on hold.

Fast Flash

Fast Flash

On Hold Pending Transfer

Off

Intermittent Flash

On Hold Elsewhere

A call on a bridged appearance button matched to the call appearance has been put on hold.

Off

Broken Flash

Invalid

The button is not programmed for any function.