Using Call Pickup

Last Updated : May 06, 2020 |

Pickup is used to answer a call ringing elsewhere on the phone system.

Note:

  • Your system administrator can configure whether you can access this menu.

Procedure

  1. Press the Features soft key if shown.

    • To do this during a call, press the PHONE key and then press Features.

  2. Use the cursor keys to select Pickup.

    • To answer any ringing call, press the Any soft key.

    • To answer a call ringing against a particular target, dial the target's number. Alternatively, press the Dir soft key to select the target from the directory.

  3. The menu then depends on the type of number entered:

    • User Number

      • To answer a call ringing against the user, press the Pickup soft key.

      • To return to entering a number, press the Clear key.

    • Hunt Group Number

      • To answer a call ringing against the members of the group, press the Members soft key. The call does not have to be a call to the hunt group.

      • To answer a call ringing for the hunt group, press the Group soft key.

      • To return to entering a number, press the Clear key.