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IP Office Using 9600 Series Phones on Avaya IP Office
Transferring a Call to Voicemail
When set to visual voice mode, the 
MESSAGE key can be used to transfer your current call to the voicemail mailbox of another user or group.
Procedure
- With the call connected, press the MESSAGE key. You are still connected to the call and can continue talking.
- Dial the extension number of the user or group to which you want to transfer the call.
- When the number matches a user or group, their name is displayed.
To transfer the call to the user or group's mailbox, press Select. The caller hears a few seconds of ringing and then the mailbox greeting.
To cancel the transfer, press Cancel.