IP500 V2 SCN Network

Last Updated : Jun 22, 2023 |

The voicemail resilience features described in this manual apply to voicemail being provided by a primary/secondary pair of servers.

For voicemail being used in an SCN network of IP500 V2 systems, a number of alternate resilience features are supported:

Option

Description

Distributed Voicemail Server:

Within the SCN, multiple voicemail servers are supported. One centralized server holds all messages and mailboxes, but other distributed servers can handle calls and perform recording before passing the resulting messages to the central server.

Backup IP Office Server:

The central voicemail server is controlled by a specified IP Office system. Another IP Office system can be specified as the backup IP Office which will take over control of voicemail is the original IP Office is not available for any reason.

Backup Voicemail Server:

An additional voicemail server can be configured to takeover if the centralized voicemail server is not available.

For details, refer to the Administering IP Office Voicemail Pro manual.