If the license or subscription server being used by the network becomes unavailable for some reason, the individual systems within the network enter a 30-day grace period.

This operation is automatic and does not require any configuration. The server acting as host to guest users and extensions during failover does not require any additional licenses or subscriptions.

• Voicemail Licenses:

  The primary server’s voicemail license and subscription rights are honored by the secondary server’s voicemail.

  • IP Office Media Manager is not accessible during failover of the primary server. However, if running, the secondary voicemail will continue supporting VRL recording. Those recordings are collected from the secondary server by the primary following restoration of normal operation.

    • Note that for PLDS licenses dual active voicemail configurations, both the primary and secondary servers require a Media Manager license during normal operation for resilience support.

  • For IP Office Select systems, during normal operation, the primary and secondary voicemail servers are assigned voicemail port licenses from the total pool available.

• Extension and User Profile Licenses:

  During failover, users and extensions maintain their previously licensed or subscribed rights.

• Other Licenses and Subscriptions:

  Other licenses and subscriptions are specific to the system to which they have been issued. They do not migrate during failover.

• License Grace Period:

  If the primary server has failed, the license on all other servers enter the 30-day grace period state.