Configuring WebRTC Resiliency

Last Updated : Feb 26, 2024 |

On systems with Avaya one-X® Portal for IP Office resilience configured, resilience is also supported for user's using an Avaya WebRTC client to make and answer calls.

This is supported for IP Office R11.0 and higher.

  • Supported Clients: WebRTC resilience is only supported for clients that use the IP Office WebRTC SDK.

For failure of the Avaya one-X® Portal for IP Office services, auto-login is supported for existing active WebRTC clients. However, for IP Office service failure, manual re-login is required.

The primary and secondary server WebRTC Gateway services must use auto-configuration and be configured to use the same domain and certification settings. WebRTC resilience is not supported for external clients when the servers are behind a single ASBCE or NAT.