IP Office SoftConsole works in parallel with a separate receptionist telephone. The telephone provides the speech path for calls and IP Office SoftConsole provides call control functionality.
Key IP Office SoftConsole features are:
Large display for incoming call information.
Searchable directory with all system users and hunt groups, including status information.
Visual display of queued calls.
Visual display of the status of users.
Up to 16 call parking areas.
Keyboard shortcuts for call handling functions.