Avaya one-X Portal WebRTC Configuration

Last Updated : Apr 16, 2026 |
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Avaya one-X Portal WebRTC configuration refers to the WebRTC Gateway service running on the same server as the one-X Portal service. WebRTC clients who connect through Avaya one-X® Portal for IP Office use this service. For remote clients, see Deploying Remote IP Office SIP Phones with an ASBCE.
Supported clients are:
  • The Avaya one-X® Portal for IP Office Chrome browser client.
  • The Avaya Calling Chrome browser extension for Avaya Calling.
Note:
  • IP Office User Portal uses a separate WebRTC gateway provided by the IP Office service rather than Avaya one-X Portal.

System Requirements

  • IP Office Release 11.0 or higher.
  • For non-IP Office subscription mode IP500 V2 system, licenses supports Avaya one-X Portal.

User Requirements

  • Configure user browser with the server certificate.
  • Windows or MacOS Chrome.
  • A personal computer with speaker and microphone. Camera for video calls is optional.
  • Configure the user as an Avaya one-X Portal user.
Related links
Enabling the WebRTC ServiceEnable SIP SupportConfiguring the WebRTC GatewayTesting and Logging WebRTCWebRTC External Client Access