Debugging steps

Last Updated : Apr 13, 2013 |
This sections lists the key steps that you need perform to obtain information.
Other:
You must run the CLI commands only if you are an Avaya support personnel.
Prolog information
Metadata
Keywords:
The key steps are:
  1. Check and report the status of the application.
    ADDITIONAL INFORMATION:
    The status of the application such as: running, stopped, stuck in starting, and stopping.
  2. Check the usage of memory.
    ADDITIONAL INFORMATION:
    Check for details such as: the memory that is available on the system and the amount of memory that each application uses.
  3. Check for the notifications.
    ADDITIONAL INFORMATION:
    When you restart an application the system displays the notification.
  4. View and download the log files.
    ADDITIONAL INFORMATION:
    For more information about viewing and downloading the log files, see Chapter 10 of this guide.
Related links
Troubleshooting
Logging in as a root userChecking memory usage