The IP Office installation software is a 64-bit images that requires UEFI boot support, with secure boot disabled. You must check those values and settings in the server BIOS before installing the IP Office software.
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Access the server BIOS settings following the instructions for the Avaya Solutions Platform being used. For example, on a Dell R260 or R660 based server:
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Power on the server and press F2.
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Select .
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Select the SATA Settings menu:
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Check that the Embedded SATA setting is set to ACHI Mode.
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Check that Write Cache is Enabled.
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Press Esc to exit the menu.
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Select the Boot Settings menu:
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Check that Boot Mode is set to UEFI.
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Select UEFI Boot Settings and check the order of boot devices is as required.
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Press Esc to exit the menu.
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Select the System Security menu:
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Check that the Secure Boot is disabled.
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Press Esc to exit the menu.
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Press Esc to exit the BIOS menus and when prompted, save the new option.