Small Community Network Support

Last Updated : Mar 06, 2024 |
When used to support a network of IP500 V2 systems, the IP Office Application server is subject to the following

one-X Portal for IP Office

A Small Community Network only supports a single Avaya one-X Portal server. The application can support up to 500 simultaneous Avaya one-X Portal users.

Voicemail Pro

In an Small Community Network, one Voicemail Pro server stores all mailboxes and their related messages, greeting and announcements. Additional Voicemail Pro servers installed in the network perform other specific roles. For full details, refer to the Voicemail Pro manual (see Administering IP Office Voicemail Pro).
Setting
Description
Centralized Voicemail Server
In the network, one Voicemail Pro server acts as the centralized voicemail server for all IP Office systems. This server stores all mailboxes and their related messages, greeting and announcements. This is mandatory regardless of the presence of any additional options below.
The IP Office associated with the centralized server holds the licenses for voicemail server support. The other servers in the network do not require any voicemail licenses in order to use this server as their voicemail server.
Fallback IP Office
Without needing to install another Voicemail Pro server, you can configure the IP Office hosting the centralized voicemail server such that, if for any reason it is stopped or disabled, the centralized voicemail server accepts control from another IP Office in the network.
Distributed Voicemail Servers
You can install additional Voicemail Pro servers and associated these with other IP Office systems to provide call services for those systems. For example to record messages, play announcements. However, any messages they record are automatically transferred to and stored on the centralized server. The IP Office associated with the distributed server requires the appropriate licenses for voicemail server support.
Backup Voicemail Server
You can specify an additional voicemail server as the backup server for the centralized server. If for any reason the voicemail application on the centralized server is stopped or disabled, the centralized IP Office will switch to using the backup voicemail server for its voicemail functions.
  • During normal operation the centralized and backup voicemail servers automatically exchange information about mailboxes and voicemail service configuration.
  • The backup voicemail server uses the licenses provided by the centralized IP Office. A distributed server cannot also be used as a backup server and vice versa.