Required tools and software

Last Updated : Mar 19, 2024 |
Prolog information
You need the following tools and software for the upgrade process. Except for Rufus, you can download the software from the Avaya Support site (https://support.avaya.com).
  • IP Office R11.0.4.8 server PC ISO file
    The iso file name starts with "abe" followed by the version.
  • Rufus USB creation software
    You cannot use the Avaya USB Creator software application for the R11.0.4.8 to R11.1.3 upgrade of PC-based servers. Instead, downloaded and use Rufus from https://rufus.ie/.
  • IP Office R11.1.3 server PC ISO file
    The iso file name starts with "abe" followed by the version.
  • 256GB+ USB memory key
    PC server upgrades require a USB memory key of at least 256GB.
  • Keyboard, monitor and mouse
    Whilst the upgrade process runs automatically following the server reboot, it is useful to see the progress.