Backing up the Windows voicemail server

Last Updated : Jul 24, 2023 |
Prolog information
Using the Voicemail Pro client, on the Windows Voicemail Pro server create an immediate backup.
  1. Open the Voicemail Pro client application and connect to voicemail server.
  2. From the Administration menu, select PreferencesGeneral.
  3. Click the Backup & Restore tab.
  4. Click Backup Now.
  5. Select all the following settings for a full backup:
    ADDITIONAL INFORMATION:
    • Voicemails - The voice messages received in the user and hunt group mailboxes.
    • User Greetings & Settings - The personal and temporary greetings, greeting configuration settings, mailbox configuration settings, outcalling configuration settings, and custom recordings.
    • Campaigns - The responses received for campaigns.
    • Callflows, Modules & Conditions - The call flows, modules, conditions, and meta information for campaigns.
    • Module Recordings - The recordings for the various modules.
    • System Settings - The settings like Voicemail Pro settings, COS settings, debug settings, and so on.
  6. To save the backup files locally, enter a local file path.
  7. Click OK to start the backup. Whilst the backup is in progress, the Restore & Backup dialog box displays Abort instead of Backup Now.