Answering a call using the extension number

Last Updated : Jul 12, 2019 |
Prolog information
With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group member. Use this procedure to answer a call of another pickup group by using the extension number.
Before you begin
Ensure that your administrator enables the feature.
  1. Press Main menu and scroll to Features.
  2. Press Select.
  3. Scroll to Call pickup directed and press Select.
  4. To answer a call of another pickup group, dial the extension number of the ringing phone.
  5. Press Enter.