Adding users to the POM system

Last Updated : Oct 27, 2025 |

About this task

By default, the Avaya Experience Portal administrator has all POM privileges. The administrator can add new users similar to that in Avaya Experience Portal.

Before you begin

POM installation must be in running status.

Procedure

  1. In the navigation pane, click User Management > Users. You can add a new user or assign the following POM administration privileges to a user:
    • POM Administration

    • POM Campaign Manager

    • Org POM Campaign Manager

      Note:

      Org POM Campaign Manager privilege is available only if organizations are enabled on Avaya Experience Portal.

    • POM Supervisor

    • Org POM Supervisor

      Note:

      Org POM Supervisor privilege is available only if organizations are enabled on Avaya Experience Portal.

  2. Log off and log in with the user credentials that you create.

    The action ensures that the changes are in effect.

    When you assign the POM administration privileges, you can view the POM menu options in the left pane of EPM.