About upgrade

Last Updated : Oct 28, 2025 |

You can upgrade POM to release 4.1 only from POM release 4.0.2 or 4.0.2 service packs or patches.

Important:
Apart from POM, you must upgrade the following:
  • Avaya Experience Portal to release 8.1.2, 8.1.2.1, or 8.1.2.2.

    Note that POM 4.1 does not support Avaya Experience Portal version 8.1.2.3.

  • Avaya Orchestration Designer to release 8.1.2.

To upgrade Avaya Experience Portal, see the Upgrading Avaya Experience portal guide.

Before you upgrade POM, ensure that the POM database runs.

Note:
  • The customer is responsible for the following:
    • The administration and the support of the POM system.

    • The contents in the POM database that undergoes a release upgrade.

  • In a production environment, do not install a POM database schema on a local PostgreSQL database. Ensure that you install a PostgreSQL, an Oracle, or a Microsoft SQL Server database only on an external server.