Use this procedure to change the state of the POM database to a pre-upgrade state after an upgrade of the database fails.
If an upgrade of the POM database fails due to a power outage, restart the POM server.
There is no data loss while changing the state of the POM database to a pre-upgrade state.
Procedure
Ensure that the system displays the following console message:
POM Upgrade Failed! System can be restored to pre-upgrade version [POM.04.00.02.00.00.xxx].
Upon POM.04.00.02.00.00.xxx restore completion, it is recommended user to restore the POM database manually.
Do you want to continue with restore [y/n]? (y/n)
To rollback, type y.
The system begins to restore the pre-upgrade POM version and displays the following message:
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POM 4.0.2 restore process completed successfully.
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Please restore the POM Database.
Moving installation log files to: /opt/Avaya/avpom/POManager/logs
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If you are using an external application server and you have installed the POM DD/AAOD
Application package while installing POM, you need to:
a--> Copy the *.war files from $POM_HOME/DDapps to $CATALINA_HOME/webapps of the external application server
b--> Copy files from $POM_HOME/DDapps/lib/* to $CATALINA_HOME/lib of your external application server.
c--> Enable the SSL configurations for application server.
d--> Restart the external application server.
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Please restart the system now!
