Sr. no.

Task

Notes

√

1

Back up your database

See Backing up the POM database.

2

Upgrade Experience Portal to 8.1.2.

See Upgrading Avaya Experience Portal on Avaya Support website at https://support.avaya.com.

3

Upgrade POM

Upgrade primary POM server first. Upgrade the auxiliary POM servers after the primary POM server is installed and is operational.

See Upgrading POM

4

Verify the system after upgrade is complete

See Configuring and verifying the system post upgrade