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Using Avaya Proactive Outreach Manager Supervisor Dashboard
Force logging out an agent
About this task
Use this procedure to force log out an agent.
Procedure
- On the ribbon bar of the Supervisor Dashboard, click Staffed Agents.
- On the Staffed Agents page, click Actions
corresponding to the staffed agent you want to force log out and click Forced Logout. - Click Yes on the confirmation message.