Replying to a message

Last Updated : Oct 03, 2016 |

About this task

When you receive a voice message from an internal caller, you can send a reply message to the sender. You can choose to reply with or without the original message attached.

Procedure

  1. While listening to the message, press 1.
  2. To reply to the message with voicemail, press 1 again.
  3. Select the type of reply:
    • To reply without attaching the original message, press 6.

    • To reply with the original message attached, press 9.

  4. After the tone, record your reply. Recordings must be at least 3 seconds long.
    • To stop the recording, press 1.

    • To restart the recording, press 1 again.

    • To rewind the recording, press 2.

    • To playback the recording, press 23.

    • To delete the recording, press *3.

    • To approve the recording, press #.