Leaving a message

Last Updated : Feb 18, 2021 |

About this task

After hearing the tone upon reaching voicemail, the caller can start recording a message. The system only saves messages that are longer than 3 seconds. The default maximum message length is 120 seconds. However, the system administrator can adjust the message length.

Procedure

After hearing the tone, start recording a message.

Next Steps

After leaving a mailbox message, callers can press # rather than hanging up immediately. The caller hears a prompt informing them if the system saved the message. Callers can then select additional options:
  • *7 to login to a mailbox to collect messages

  • **9 to disconnect your call.