Changing your voicemail password

Last Updated : Jan 27, 2023 |

You can use the following process to change the voicemail password of your mailbox. If you have forgotten your password:

  • If you have an Avaya phone that supports visual voice, you may be able to change your voicemail password through the phone's menus. See Visual Voice.

  • If you have access to the IP Office user portal application, you can change your voicemail password through that application. Refer to Using the IP Office User Portal.

  • Otherwise, contact your system administrator.

Procedure

  1. Login to your mailbox.
  2. Press 5 to access your personal options.
  3. Press 4 to change your password.
  4. Enter the new password and press #. You can enter at least four digits and up to 15. Do not set an obvious code for a password like a sequence of digits such as 1234, the same repeated digits such as 1111, or your own extension number.
  5. Re-enter the new password and press #.
Related information
Changing Your Mailbox Settings