Logging in for the first time

Last Updated : Mar 16, 2022 |

The first time you call your mailbox, the system prompts you to set a mailbox password and to record your name. The system uses the password to control access to your messages and mailbox settings. It uses the name you record in announcements to callers. Though set during the initial mailbox login, you can change the password and change the recorded name at any time.

Procedure

  1. Dial *17.
  2. At the prompt, if dialing from your own extension, press #. Otherwise, enter your extension number and press #.
  3. When the system prompts for a password, press #. If the system does not accept this, contact your system administrator who may have already set a password for your mailbox.
  4. If your system administrator has not set a password, the system requests you to set a password for your mailbox. Enter a new password and press #.
    • You must enter at least four digits and up to 15.

    • Do not set an obvious code for a password like a sequence of digits such as 1234 or the same repeated digits such as 1111

    • Do not use your own extension number.

  5. The system prompts you if the new password does not match its requirements. Re-enter the new password and press #.
  6. The system now requests you to record your name.
    1. Press 1.
    2. At the tone, speak your name and then press 1 again. The system plays back your recording.
    3. Press # to accept the recording or 1 to record again.
  7. After you log in, the voice prompts provide instructions. For a summary of the controls, see Default mailbox controls.