Short codes

Last Updated : Oct 03, 2016 |

You can also use the following short codes to control your mailbox. These are default system features, however your system maintainer can change them. For users with Avaya telephones that include programmable buttons, your system administrator can also assign these functions to buttons.

  • To turn voicemail on, press*18. This causes calls to go to voicemail when you are busy or do not answer. If the extension to which you forward your calls does not answer calls will also go to voicemail.

  • To turn voicemail on, press *19. This switches the above feature off.

  • To turn voicemail ringback on, press*48. If ringback is on, when you have new messages, the voicemail system will ring you following the completion of

    any call.

  • To turn voicemail ringback off, press *49. This switches the above feature off.