Depending on the service bundle that you order, some applications are mandatory in your Avaya OneCloud™ Subscription system. A service bundle is a collection of services that are grouped. An example of a service is the Avaya Aura® Experience Portal IVR service. An example of a service bundle is Calling plus Voicemail.
Note:
You must add the mandatory applications to your Avaya OneCloud™ Subscription system.
The following table provides the list of mandatory applications for each service bundle type:
Service bundle |
Mandatory applications |
Basic UC |
|
Core UC |
|
Power UC |
|
Basic Voice CC |
Avaya Aura® Communication Manager Avaya Aura® System Manager Avaya Call Management System (CMS) |
IVR CC (without Basic UC, Core UC, or Power UC) |
|
UC Add-Ons |
UC Attendant |
|
UC Messaging Speech |
|
UC Messaging Transcription |
|
CC Add-Ons |
Computer Telephony Integration (CTI) |
|
Callback Assist |
|
