Verifying Usage Metering Collector connectivity and operating system parameters

Last Updated : Jun 20, 2023 |

About this task

Use this procedure to:

  • Identify connectivity problems between Usage Metering Collector and Avaya back-office systems.

  • Monitor the Usage Metering Collector-relevant parameters of the operating system.

Procedure

  1. Log in to the Usage Metering Collector CLI by using root credentials.
  2. To verify the connectivity between Usage Metering Collector and Avaya back-office systems, do one of the following:

    • If the Usage Metering Collector is installed on CentOS 7.x or RHEL 7.x, run the following command:

      bash /opt/Avaya/usage-metering/bin/validateUM.customer -a

    • If the Usage Metering Collector is installed on RHEL 8.x, run the following command:

      bash /opt/Avaya/usage-metering/bin/validateUM.customer f trial -a

    The system displays the following:

    • Connectivity status of the various Usage Metering components.

    • Status of the Usage Metering-relevant parameters of the operating system where Usage Metering Collector is installed.

    These logs are stored in the validateUM.<date of file generation>-<process ID>.<hostname of Usage Metering server>.tbz file at the /var/log/validate/ location.

    For example, validateUM.20200611-1350.Monitor.tbz

  3. To view the existing log files for connectivity, do any of the following:

    • To view the list of .tbz files, run the following command:

      ls -lrt /var/log/validate

    • To view the contents of the latest .tbz file, run the following command:

      bash /opt/Avaya/usage-metering/bin/validateUM.customer -x

    • To view the contents of the .tbz file that was generated on a specific date, run the following command:

      bash /opt/Avaya/usage-metering/bin/validateUM.customer --dump one -x /var/log/validate/<filename>.tbz

      For example:

      bash /opt/Avaya/usage-metering/bin/validateUM.customer --dump one -x /var/log/validate/validateUM.20200611-1350.Monitor.tbz