Resetting the Usage Metering Collector password

Last Updated : Jul 01, 2021 |

About this task

Use this procedure to reset your Usage Metering Collector password if you forget the password.

Procedure

  1. If an SMTP mail server and mail ID is configured in the Usage Metering Collector, do the following:
    1. Click Forgot your password? on the Usage Metering Collector login page.
    2. On the Reset Password page, in the Email Address field, type the email ID of your Usage Metering Collector user account for which you want to reset the password.
    3. Click Continue.

      Usage Metering sends an email message containing a password reset URL to the email ID you specified. Use the URL to reset your password.

  2. If an SMTP mail server is not configured in the Usage Metering Collector, create a service request with Avaya for a password reset at: https://support.avaya.com.