Overview of Usage Metering

Last Updated : Jul 09, 2020 |

Usage Metering is a component of a usage-based enterprise architecture.

The roles of Usage Metering are:

  • Collect usage event records from the usage data sources.

  • Integrate with Avaya assurance systems.

  • Use processes for on-boarding to support existing Avaya business processes.

Usage Metering operationalizes Avaya post-paid offers that are historical and usage-based.

Usage Metering architecture supports reliable usage data collection offers.

Note:

Usage Metering collects certain personal data and sends it to Avaya for:

  • Monitoring that the service usage adheres to the subscribed quantity.

  • Generating usage reports that are required for billing purposes.

Examples of such personal data are email addresses, handles, extension numbers, mailbox numbers, agent IDs, and agent phone numbers.

Usage Metering uses data encryption to transmit and store this data in the Avaya back-office systems.