Technical onboarding of applications to the Avaya Global Registration Tool

Last Updated : Apr 24, 2020 |

After you configure the WebLM and applications in your Avaya OneCloud™ Subscription system, you must perform a technical onboarding of your applications to the Avaya Global Registration Tool (GRT). Technical onboarding involves configuring the SAL Gateway for each application to ensure remote connectivity of the application.

Technical onboarding of applications allows Avaya to manage your Avaya OneCloud™ Subscription system renewals.

Perform a technical onboarding of applications to do any of the following:

  • Create SEIDS and Alarm IDs for applications.

  • Test connectivity and alarming for applications.

  • Modify the existing registered applications.

  • Re-test connectivity and alarming.

The SAL Gateway allows Avaya Services personnel to:

  • Monitor application alarms.

  • Automatically open and close support tickets and notify you.

  • Remotely access your applications and prioritize alarms.

  • Provide remote maintenance and troubleshooting support.